Cannot change password

I could not log in so I reset password. It is now a string of numbers. When I go to change password and press ok, nothing happens.

I also can’t submit a ticket - says ‘restricted access’

Are you sure you signed up to

I’m talking about

That’s a totally different product from a company that ripped the name of Anki from this product here. You should talk to them. Even better, switch to and the corresponding iOS app instead:

Yikes. Thanks for letting me know!