I am wondering whether there should or should not be a hard button when learning new cards, because it seems it depends on the device.
I first started wondering about this issue when I was trying to understand these values in the “Answer Buttons” statistics chart (screenshot from Mac version):
Button 2 should be the hard button, but as far as I can recall, I have never yet used it. Yet according to the graph, I have used it almost as often as the good button.
With a little investigating, I have learned that I have a hard button for cards in the learning phase on the iPhone but not on iPad.
Both of those screenshots should reflect identical starting conditions. I started with all devices in sync. As I had already learned new cards for the day, I chose the Custom Study “Increase today’s new card limit” for the purpose of testing, and then I got the screenshot from the answer portion of the first card. Without answering, I then forced a full sync to download from the web, so as to undo the test.
I believe that is what is causing the imbalanced answer button numbers in the graph. Similarly, below is a card that I most recently studied this morning on iPad and previously last night on iPhone. I answered “Good” each time, but it was given a rating of 2 on my iPad and a 3 on my iPhone, which is consistent with the order the buttons were presented on each device.
I believe one of these platforms is not behaving correctly. Please note that the iPhone (with the hard button) is an older device maxed out on iOS 12.4.8, while the iPad, being newer, is on iPad OS 13.5.1. Both are using AnkiMobile 20.0.65 (20065.3).
If this is a bug, do you mind telling me which device is behaving correctly, so I can study only with it until the issue is resolved?