Hi everyone, I’ll try to make this brief. Can’t find anyone else with this story.
I’ve been using Anki IOS for several months now, built up several hundred flashcards and purchased a lifetime subscription. I tried to test the sync today by logging in on the web and it says"no account associated with this email."
So I noticed that Anki has never actually sent me an email and I tried to change it several times on mobile, it never seems to work. Then I tried making a new account with my email on a computer. Success, but I cant see my hundreds of cards or lifetime subscription, it’s a brand new account.
So I tried changing my email on my mobile app several times again and it doesn’t seem to do anything despite 100% matching my email. It’s like a ghost account. I can get my mobile app cards and subcription to show up anywhere.
I’m scared I’m going to lose my account, can anyone help?