Getting timezone error and can't open Anki Desktop at all

Anki Help
1

When I try to open Anki Desktop I get two error messages pop up:

“Syncing failed:
Traceback (most recent call last):
File “aqt\sync.py”, line 348, in run
File “aqt\sync.py”, line 414, in _sync
AttributeError: ‘Syncer’ object has no attribute ‘hostNum’”

and “Your Anki client does not support the new timezone handling yet. Please ensure your Anki is up to date.”

When I close down the error messages, Anki is stuck on “not responding” and I can’t open it at all.

ankiissue
ankiissue564×516 11.4 KB

I have deleted Anki from my computer and downloaded the most recent version. I have restarted my computer but still no change. I don’t know if I can change my timezone settings as I am unable to open Anki Desktop.

Before the issue occurred I didn’t do anything regarding timezone settings but I did sync with my phone for the first time in a long time.

2

Seems like you had downloaded the anki .deb version which is stuck on 2.1.15

Download from official source+ instructions (Recommended)

Ankihub

1 Like
3

Seems like you had downloaded the anki .deb version which is stuck on 2.1.15

Their screenshot is from Windows 10.

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4

@hrogue , try updating to the latest version of Anki (2.1.60) and see if that helps.

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5

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