Getting an error when importing a deck "note has 7 fields, expected 2"

I am very new to Anki and have been recomennded an Anki deck by multiple colleagues.

When I import the deck from my saved files I get an error message “note has 7 fields, expected 2”

The deck comes from an external website to Anki but it’s reliable per my colleagues.

I have googled and searched this sub for a similar problem but cannot find a solution that I understand.

I know it is a functional deck as I have looked through it a bit with colleagues and nobody has had this issue.

I have tried it on PC, Mac, iPhone and AnkiWeb. I have tried re-installing my program but no help.

I don’t even know what the error means lol
Running Version ⁨2.1.65 on PC

Any help would be greatly appeciated.

Please make sure that the field separator character (the character that divides each of the fields on each line in the field) is correctly selected in the import screen.

I am having the same issue (desktop, version 2.1.66, importing well-used reliable external deck) and don’t understand this solution.

Import file > select file > gives me pop up box of ‘Error: 500: note has 7 fields, expected 2’ > select ‘OK’ (only option) > ‘gathering data’ screen that processes forever.

Where is the ‘import screen’ and what does correctly selecting a field separator character mean exactly?
Have tried updating, reinstalling, restarting - same error every time.

Any help appreciated!

I was assuming the original report was about importing a csv file. If it’s an apkg file you’re trying to import, this sounds like either a malformed .apkg file, or a bug in the importer. Are you able to provide a link to the deck so we can try to reproduce the issue? You can do so privately on anki.tenderapp.com if you’d prefer.

I reached the uploader of the deck and turns out it had recently been updated and there was indeed an error - now it has been corrected and re-uploaded the issue has resolved. Thanks for your responses dae