Error with add-ons

[Marlenson]

I had this error and I can’t instal another add-ons

[kelciour]

It looks like the problem is very similar to the one posted before and if you’re using VPN or proxy, maybe try to turn it off/on and restart Anki.

Problem with starting anki and connection to web + syncing to mobile

About the first screenshot, uninstall the AwesomeTTS add-on and install either https://ankiweb.net/shared/info/814349176 or https://ankiweb.net/shared/info/1436550454 or switch to a built-in TTS instead - https://docs.ankiweb.net/#/templates/fields?id=text-to-speech About the second screenshot, all I could find is Sometimes a 10061 error is caused by either a firewall or anti-virus software presence on the local computer. If it won’t help, maybe try to restart your PC.

[Marlenson]

Hi Kelciour, thank you so much for the answer. I don’t use anti-virus, only the Windows Security, might you know how I fix that in firewall?

(Sorry for my bad English, I use Anki for study it )

[kelciour]

On second thoughts, maybe it’s related to your proxy settings. I’m not familiar with the error and after a bit of googling could only suggest to try.

• Open the Debug Console, copy-paste these lines and press Ctrl+Enter.

  https://docs.ankiweb.net/#/misc?id=debug-console

  import os, requests
  print('HTTPS_PROXY' in os.environ)
  print(requests.utils.get_environ_proxies('http://www.google.com'))
  

  It should return False and {}. Maybe for you it’ll be different.

• Take a look at the Internet Explorer proxy settings. Maybe Anki somehow could read them too. The proxy should be left unchecked.

  https://www.wikihow.com/Enter-Proxy-Settings-in-Internet-Explorer

• Maybe restart your PC.

I’m not sure what else to do.