You seem to have been using an older version of anki, could you try getting to the latest version, if you experience add-ons problem after updating the add-ons, then install the 2.1.66 version
About Word and MS Office, most people use pirated version which are versions behind, like Word 2016
if you like an MS Office alternative you could try https://www.onlyoffice.com/
Download Page: ONLYOFFICE desktop and mobile apps | ONLYOFFICE
Tried replicating on mine, and it did work, just can’t say if it was because it was onlyoffice or an up to date anki