I’m trying to sync between my paid mobile app and my free desktop app. Whenever I press the sync button in my desktop app, it says “server aborted”. Could you tell me what the issue is?
That error message doesn’t look familiar. Did you download your desktop Anki from our main site? https://apps.ankiweb.net/#downloads
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No, I downloaded it from Microsoft Store. But I just tried again using your link. The same error occurs.
The app in the MS Store is very old and belongs to someone else – AnkiUniversal is not supported here - Anki FAQs .
You can’t “upgrade” from that app to our app, so if you’re still getting the same error, you’re still using their app.
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