Anki Universal won't sync to AnkiWeb after online upgrade

When I try to sync my Anki Universal desktop app to Ankiweb, I get a “Server aborted.” error message.

Syncing is working just fine on my iOS app. I have the Anki Universal desktop app installed through the Microsoft store and am using Windows 10.

I’ve already checked to make sure this isn’t a firewall problem and also tried creating an environment variable per instructions I found online but these haven’t solved the problem.

Is anyone else having this problem, or does anyone know how to fix it?

Any advice would be appreciated! Thanks!

Please see:


Thank you for your reply! The strange thing is that up until yesterday, Anki Universal was working on my desktop and I wasn’t having any issues syncing. It wasn’t until I updated AnkiWeb on my browser that this error started to appear on the desktop app.

Does this mean that they’re no longer compatible?

I don’t know how that app works and can’t answer your question. As it says on the linked page, you’ll have to ask them, and maybe consider using the official Anki.