Cannot Sincronizar does not accept my details

Although I have an account with Ankí and can see all the flash cards.
I am using an Apple-Mac - and when I try to synchronize I get an error message
"cannot use ID or Password. I was hoping to synchronize to my Apple mac mobile.

You have

  • a Mac, running Anki for macOS?
  • some portable Apple device (iPhone, iPad), running Anki for iOS/iPadOS?
  • an account for AnkiWeb (Account Login - AnkiWeb)?
  • you have entered your credentials in Anki for Mac and get an error message then?

Could you please post a screenshot of your error message?

Please also see Syncing with AnkiWeb - Anki Manual for troubleshooting.

This Is What I meant - when i want to sincranizar this is what i get

Se requiere una Cuenta ID de Ankiweb( my AnkiWeb Identity and underneath I put then contesena. I imediatlyget back - Error code - Not valid either pasword or ID ! next I end up at Anki Decks which is not what i wanted ( I wanted to synchronizer so i can send cards to my Mobile
Regards amigo

La cuenta / contraseña que estás introduciendo parece no ser válida. Comprueba que estás introduciendo los datos correctos, o crea una nueva cuenta para usarla en los dos dispositivos.

If you’re able to log in to, you could try changing your password and then syncing again.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.