Audio Not Working

Hi Everyone.
I have had this problem for about 6 months or more. I have spent hours, months trying to solve this problem. Usually i import my decks into Anki from an Exel file and I create my own audio files. In the past I never had any problems. It would smoothly import my files and work perfectly. Then all of a sudden, when I import my file, the audio has stopped working (the rest is working fine). If I go into “browse” and look at the card, it all looks fine and I can attach the audio with no problems if I do it manually through the attachment, so the path seems to be fine. Also if I manually add an individual card the Audio is not recognised. I still need to connect it manually. Before I do the manual connection, the “Check Media”. says it is missing.

I have tried:

  • Re-installing
  • older versions.
  • new note types
  • cleaning files for hidden characters
  • every other possibility I could find on Youtube or suggestions through AI.

It has just all sent me in circles, with no results, but plenty of new insights.
I just feel like I am spending more time trying to correct this problem and then creating my cards in a more time consuming way than getting to learn the content that I need to know.

I hope someone can help me. If you need any other information, let me know.

Are you following this process to add the media when you import? Text Files - Anki Manual