On my 64-bit Windows machine, whenever I run Anki it takes me to the white screen before anything has loaded, and then freezes and doesn’t respond. This was not a problem previously, but for some reason is now. I’ve restarted my machine, but to no avail. The task manager says that five instances of …

Firstly, lets see if there aren’t any add-ons causing anki to display a white screen, info bellow based from When problems occur - Frequently Asked Questions Check add-ons Please close Anki, then start it again while holding down the shift key, which will disable any add-ons you have installed. I…

Unfortunately, the problem is persisting even when add-ons are disabled; I’m still getting the white screen. One time when I launched the program it did work, so I closed and it launched it again, but then the problem started-up again.

Yes, I have installed the beta, and unfortunately I get the same issue.

Any clues from the console? https://docs.ankiweb.net/platform/windows/startup-issues.html#debugging Does renaming your prefs21.db file to something else before starting Anki make a difference? https://docs.ankiweb.net/files.html#file-locations

Anki Windows version 2.1.56 not responding

Anki Help

dae October 3, 2022, 4:32am 5

Do you get the same issue with the latest beta? Anki 2.1.55 Beta

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Anki Windows version 2.1.56 not responding

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