Anki sentence audio won't play on iOS

AnkiMobile (iPhone/iPad) Help
1

I am using the lastest version of Anki on iOS and PC desk top. I have been sentence mining using yomitan (ankiconnect) and ASB player.
All the cards are working well on all devices until today. All of a sudden the sentence audio won’t play on my iOS devices (AnkiWeb and AnkiMobile). The sentence audio will still play on my PC.
The wordAudio from YomiTan are still playing but the sentence audio is not playing with the new cards. ( All the audio are still playing on the old cards, it is just the new cards being affected).
I have even downloaded an Anki .OGG to .MP3 Converter from GitHub to make sure all my files are in .mp3 format but it didn’t work either.

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  1. Have you tried playing that audio on the AnkiWeb site on your PC? That might help narrow down where the issue is.
  2. Were these new notes created on your PC or in AnkiMobile?
  3. After you converted the files from OGG to MP3, did you update the notes to refer to the new filenames?
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Thanks Danika_Dakika for your reply.

the sentence audio works on AnkiWeb on my PC, but not on iOS.
The new notes were created on my PC.
after converting the files from OGG to MP3, I have updated the notes.

I don’t understand why everything were working perfectly previously and suddenly one day the new notes just won’t work.

4

If they are working everywhere else but on your iOS device, that suggests the files are still OGG or in some other format that iOS can’t play. If this happened suddenly, did one of your tools (yomitan, ASB, etc.) change the way it was producing files?

You can use a tool like MediaInfo to find out what format the files really are – the file extension is not always true!

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but I have already run this program from GitHub to turn all the ogg file to mp3

(Commits · aramrw/anki-ogg-2-mp3-converter · GitHub)

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I’m not familiar with that program, what it does, or if it worked correctly on these files. The tool I suggested to look at the files is one I know to be reliable. But of course, it’s up to you whether you want to try it or not.

7

I checked the file in your AnkiWeb collection. It’s labelled as .mp3, but it is not an .mp3 file.

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Thanks for checking that dae, how could I convert them to mp3?

9

Google:
convert [thatfiletype] to mp3

The apps I most like to work with for audio editing/manipulation are Audacity and VLC (both are free). Another that can do just about anything (but I have less personal experience with) is ffmpeg. If it looks like one of them can do it, I’d start there!

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10

The problem is, I don’t even know what file type it is, it is labelled as mp3 but it is something else. Out of all the recommended program which one is the most user friendly?

11

Damien has confirmed the problem is what I suspected – but working out the solution is still going to be up to you.

As I said above:

Start there.

12

Thank you dae, problem solved!

13

Thank you Danika_Dakika, I converted the files using VLC and the problem is solved!

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