Many times I open anki it keeps crashing. I never used to have that problem. It happens either when I upload the anki or if I am doing the anki exercises. Usually it crashes without warning. Even if I on anki for awhile it suddenly crashes. .
I have recently installed the latest version of anki and it still crashes.
What can I do?
hold down shift while starting anki and see if it happens again.
also, what version of anki are you using?
and do you get an error or something?
Thanks for the reply. I did hold the shift while starting Anki. The version of Anki I have is 2.1.30 Windows version.
did it happen again? even when you started anki while holding shift down?
Yes it happened again. I also get the message werfault.exe application error:
I don’t know what might be causing this.
you should wait to see what @dae days about this
Thank you
You could try the alternate version on Anki’s download site, or changing your video driver to see if that helps: https://changes.ankiweb.net/#/known-issues
I did that, but it still crashes. This is the error message from the Anki I get;If problems persist, please report the problem on our support site. Please copy and paste the information below into your report.
Anki 2.1.32 (dee7d45d) Python 3.8.0 Qt 5.14.1 PyQt 5.14.1
Platform: Windows 10
Flags: frz=True ao=False sv=1
Add-ons, last update check: 2020-09-04 15:24:00
Caught exception:
Traceback (most recent call last):
File “aqt\webview.py”, line 37, in cmd
File “aqt\webview.py”, line 123, in _onCmd
File “aqt\webview.py”, line 547, in _onBridgeCmd
File “aqt\toolbar.py”, line 171, in _linkHandler
File “aqt\toolbar.py”, line 175, in _deckLinkHandler
File “aqt\main.py”, line 661, in moveToState
File “aqt\main.py”, line 668, in _deckBrowserState
File “aqt\deckbrowser.py”, line 56, in show
File “aqt\sound.py”, line 106, in stop_and_clear_queue
File “aqt\sound.py”, line 135, in _stop_if_playing
File “aqt\sound.py”, line 359, in stop
File “aqt\mpv.py”, line 606, in command
File “aqt\mpv.py”, line 374, in _send_request
File “aqt\mpv.py”, line 408, in ensure_running
File “aqt\mpv.py”, line 125, in _start_process
File “subprocess.py”, line 854, in init
File “subprocess.py”, line 1307, in _execute_child
OSError: [WinError 1455] The paging file is too small for this operation to complete
Thank you very much