Desktop Anki 2.1.54 debugging

Anki Help
1

Error
An error occurred. Please start Anki while holding down the shift key, which will temporarily disable the add-ons you have installed.
If the issue only occurs when add-ons are enabled, please use the Tools > Add-ons menu item to disable some add-ons and restart Anki, repeating until you discover the add-on that is causing the problem.
When you’ve discovered the add-on that is causing the problem, please report the issue to the add-on author.
Debug info:
Anki 2.1.54 (b6a7760c) Python 3.9.7 Qt 6.3.1 PyQt 6.3.1
Platform: Windows 10
Flags: frz=True ao=True sv=?
Add-ons, last update check: 2022-08-11 18:06:31

Unknown error

2

I haven’t been able to discover what causes this for some people yet. Does it happen after you take certain actions?

2 Likes
3

I am not sure, the second time it happened I decided to ask around, I thought it may have been due to conflicting add-ons?

4

As far as I’m aware, it’s not an add-on issue. If you spot a pattern, please let us know.

5

It crashes with me while syncing like syncing when opening the app or closing it.