Anki Forums

ANKI doesnt work with PROXY

Hi, in our school we want to use ANKI but we have proxy and firewall. Our proxy (Mcafee WebGateway) when I do rule tracing shows that ANKI when I click em OK to syncronize look to “URL%20not%20available” and the message apear is:

proxy URL error

I did HTTP_PROXY, HTTPS_PROXY environment and winhttp proxy.

Anki 2.1.33 (3f403040) Python 3.8.0 Qt 5.14.1 PyQt 5.14.1
Platform: Windows 10
Flags: frz=True ao=False sv=1
Add-ons, last update check: 2020-09-15 12:55:42

===Add-ons (active)===
(add-on provided name [Add-on folder, installed at, version, is config changed])

===IDs of active AnkiWeb add-ons===

===Add-ons (inactive)===
(add-on provided name [Add-on folder, installed at, version, is config changed])

Any ideas? *.ankiweb.net is already allowed.

Maybe https://changes.ankiweb.net/#/known-issues?id=ssl-errors

Perhaps your proxy does not support TLS 1.2? I’m afraid it’s not something we can debug on this end; your network administrator or Mcafee will need to help you.

I will try this option on monday, thx.

@dae yes, my appliance supports TLS 1.2 and i’m the administrator lol. I will try with mitmproxy and share some info on monday.