Anki doesnt work on laptop

[LDRx]

Hello, the decks are not displayed and I can’t create a card, everything works on the phone and synchronization is also enabled. The problem is that on this particular laptop this is the picture, and in another laptop, the decks work.

[Danika_Dakika]

Start with the Troubleshooting Checklist – Troubleshooting - Anki Manual .

[LDRx]

before opening this is what happens, [Troubleshooting - Anki Manual] doesn’t help

[abdo]

If you go to Anki’s installation folder (C:\Users\%USERNAME%\AppData\Local\Programs\Anki) and run anki-console.bat, do you see any error messages in the console?

[LDRx]

No