Anki crashes on iPad when i touch the screen and a card is on “green” (easy)

AnkiMobile (iPhone/iPad) Help
1

Hola!

Is this a universal bug or is it exclusively an issue that occur on this iPad Pro 12.9?
Is it something the developers have to fix or can I do something by myself?
I have done software updates and everything on the iPad so that’s not the problem here.

Bad news is that I can’t even use the decks that have cards reviewed on green (easy category) now because it crashes as soon as the screen is touched, so I’m stuck!

I can only review decks for flash cards on Sanskrit now because I haven’t yet pressed “easy” on any of those. If I do so the deck will be impossible to use again due to the app crashing.

I have Anki on my iPhone and this issue does not occur.

Thanks!

2

This sounds like it may be an issue with your collection. Does Check Database in the preferences screen help? If not, after ensuring your devices are in sync, please force a one way sync in the iPad’s preferences, then choose “Download”. Does that help?

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3

It worked! You’re a hero!
The problem was that I wasn’t logged into synchronization.

Thank you so much, I am truly grateful for your response and helping me out!!

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