My anki keeps removing cards I am learning that are new. This is a neck deck and I will get a new card and press again and then the card will disappear instead of turning red and enabling me to see it again.
Does the card disappear forever, or does it eventually return just on a delay?
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It sounds like you need to increase your learn ahead limit. Preferences - Anki Manual
The card disappears forever
I increased my learn ahead limit to 20 minutes and the problem persists!
Can you show the review history for a card that’s behaving in this way?
There are a few ways to get to it, but from the browse window you can right-click and select ‘info’:
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How long is the learning/relearning step that the card is on?
No, it definitely isn’t getting deleted, so let’s see if you can find it and we can look at the Card Info to figure out what is happening.
Try searching rated:1 in the Browse window to find the cards you studied today. If that is too many cards to sort through, you can narrow it further. Learn cards should match introduced:1, Relearn cards should match rated:1:1 (see Searching if you want to know more about these search terms).
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I’m confused what I am looking for by looking at the cards I studied today?
Do you know how you landed on these learning steps?
25m 1m seems almost certain to be an error of some kind. Did you by chance intend for 25m 1d?
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You said that they disappeared forever, so that will first show you that’s not the case – and then we can look at the card info, like what you posted to figure out where they were going. For instance, you said that you increased your Learn-Ahead to 20m – but what wouldn’t show you an immediate difference for cards on a 25m learning step.
I agree with Brainravens – your existing steps aren’t making any sense.
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