I’ve just started having this problem a few days ago… I use macOS big sur. Whenever I go to edit a card and click the “x” in the corner, the entire anki app crashes. It also crashes whenever I click browse and then click the “x” in the corner. I keep getting this error after it crashes. Someone plea…

To start with, could you try the new 2.1.40 version: Version ⁨2.1.40 (cf446733)⁩ Python 3.8.6 Qt 5.14.2 PyQt 5.14.2

thanks khs and dae for the reply! I updated to the newest 2.1.40, read the other post, disabled add-ins and re-enabled them, and am still having this issue. Anki didn’t crash when I closed the add on window, but it’s still crashing when i close the “browse” or “add cards” windows. I haven’t used …

Is this a multi-monitor setup or just a single screen, laptop and so on?

just a single screen and the mac!

If it’s a laptop with default graphics chip laptop or something similar, it could be a Big Sur bug. What does Apple-About this Mac show for OS and graphics, here’s mine (MacBookPro running latest 10.15 as the company I work for has not yet verified and allowed upgrades: Version: 10.15.7 Graphics: …

You could try switching the video driver to ‘software’ in Anki’s preferences screen.

Ah I see! version: 11.1 graphics: Intel UHD Graphics 630 1536 MB Mine is the MacBook Pro 2019 Let me know if you need any more info!

I just tried switching it to software, restarted anki, and am still having the same crashing issue :frowning:

I’m afraid it’s either a problem with the toolkit Anki’s built on, and/or your video drivers. Maybe updating to the latest macOS version will help?

Anki 2.1.35 keeps crashing

Anki Help

dae February 9, 2021, 11:35am 3

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Anki 2.1.35 keeps crashing

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