my Anki keeps crashing every time I close an edit window or browse window on my mac
Process: AnkiMac [78292]
Path: /Applications/Anki.app/Contents/MacOS/AnkiMac
Identifier: net.ankiweb.dtop
Version: 2.1.44 (???)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: AnkiMac [78292]
User ID: 501
Date/Time: 2021-05-14 09:52:25.072 -0400
OS Version: macOS 11.3 (20E232)
Report Version: 12
Anonymous UUID: 4D4B756F-64E6-91EC-F227-3E31652A1458
Sleep/Wake UUID: D8635059-956B-402C-9E23-3064777620C8
Time Awake Since Boot: 67000 seconds
Time Since Wake: 5500 seconds
System Integrity Protection: enabled
Crashed Thread: 0 CrBrowserMain Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Application Specific Information:
abort() called
Application Specific Signatures:
Graphics kernel error: 0xfffffffc
have you tried holding down Shift while opening anki to temporarily disable all the add ons to see if one of the add-ons is causing anki to crash?
https://docs.ankiweb.net/files.html?highlight=temporarily%20disable%20add%20ons#startup-options
yes still crashing. here is the code that it says is crashing idk if it helps
Thread 0 Crashed:: CrBrowserMain Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff2064e946 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff2067d615 pthread_kill + 263
2 libsystem_c.dylib 0x00007fff20561be5 raise + 26
3 libsystem_platform.dylib 0x00007fff206c2d7d _sigtramp + 29
4 ??? 000000000000000000 0 + 0
5 libsystem_c.dylib 0x00007fff205d2411 abort + 120
6 libGPUSupportMercury.dylib 0x00007fff464db0a6 gpusGenerateCrashLog.cold.1 + 95
7 libGPUSupportMercury.dylib 0x00007fff464d2238 gpusGenerateCrashLog + 89
8 com.apple.AMDRadeonX4000GLDriver 0x0000000114e84302 gpusKillClientExt + 9
9 libGPUSupportMercury.dylib 0x00007fff464d3603 gpusSubmitDataBuffers + 164
10 com.apple.AMDRadeonX4000GLDriver 0x0000000114e5e92c glrATI_Hwl_SubmitPacketsWithToken + 112
11 com.apple.AMDRadeonX4000GLDriver 0x0000000114e5a18d glrTerminateContext + 42
12 libGPUSupportMercury.dylib 0x00007fff464d37ed gldDestroyContext + 114
13 GLEngine 0x00007fff6be2abf1 gliDestroyContext + 127
14 com.apple.opengl 0x00007fff6bbe8276 CGLReleaseContext + 178
15 com.apple.AppKit 0x00007fff232e26a7 -[NSOpenGLContext dealloc] + 62
16 libqcocoa.dylib 0x00000001133cce33 QCocoaGLContext::~QCocoaGLContext() + 51
17 libqcocoa.dylib 0x00000001133ccfae QCocoaGLContext::~QCocoaGLContext() + 14
18 QtGui 0x000000010f862768 QOpenGLContext::destroy() + 200
19 QtGui 0x000000010f862eb8 QOpenGLContext::~QOpenGLContext() + 24
20 QtGui 0x000000010fb0ae95 QPlatformBackingStorePrivate::~QPlatformBackingStorePrivate() + 197
21 QtGui 0x000000010fb0ac81 QPlatformBackingStore::~QPlatformBackingStore() + 33
22 libqcocoa.dylib 0x000000011338e87e QCALayerBackingStore::~QCALayerBackingStore() + 14
23 QtGui 0x000000010f9c95fc QBackingStore::~QBackingStore() + 28
24 QtWidgets 0x000000011041452a QWidgetPrivate::deleteTLSysExtra() + 106
25 QtWidgets 0x0000000110413f71 QWidget::destroy(bool, bool) + 833
26 QtWidgets 0x000000011041376a QWidget::~QWidget() + 1034
27 QtWidgets.abi3.so 0x000000010fef7037 sipQMainWindow::~sipQMainWindow() + 55
28 QtCore 0x000000010cfa99ee QObject::event(QEvent*) + 158
29 QtWidgets 0x0000000110425a3a QWidget::event(QEvent*) + 4698
30 QtWidgets 0x0000000110537415 QMainWindow::event(QEvent*) + 277
31 QtWidgets.abi3.so 0x000000010fef7760 sipQMainWindow::event(QEvent*) + 192
32 QtWidgets 0x00000001103e9f5a QApplicationPrivate::notify_helper(QObject*, QEvent*) + 266
33 QtWidgets 0x00000001103eb3e6 QApplication::notify(QObject*, QEvent*) + 598
34 QtWidgets.abi3.so 0x000000010ffa2fea sipQApplication::notify(QObject*, QEvent*) + 234
35 QtCore 0x000000010cf7e9f4 QCoreApplication::notifyInternal2(QObject*, QEvent*) + 212
36 QtCore 0x000000010cf7fbe9 QCoreApplicationPrivate::sendPostedEvents(QObject*, int, QThreadData*) + 809
37 libqcocoa.dylib 0x00000001133af0e9 QCocoaEventDispatcherPrivate::processPostedEvents() + 313
38 libqcocoa.dylib 0x00000001133af858 QCocoaEventDispatcherPrivate::postedEventsSourceCallback(void*) + 40
39 com.apple.CoreFoundation 0x00007fff20776a8c CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION + 17
40 com.apple.CoreFoundation 0x00007fff207769f4 __CFRunLoopDoSource0 + 180
41 com.apple.CoreFoundation 0x00007fff207767d6 __CFRunLoopDoSources0 + 340
42 com.apple.CoreFoundation 0x00007fff2077519c __CFRunLoopRun + 893
43 com.apple.CoreFoundation 0x00007fff2077475c CFRunLoopRunSpecific + 563
44 com.apple.HIToolbox 0x00007fff28996203 RunCurrentEventLoopInMode + 292
45 com.apple.HIToolbox 0x00007fff28995e36 ReceiveNextEventCommon + 284
46 com.apple.HIToolbox 0x00007fff28995d03 _BlockUntilNextEventMatchingListInModeWithFilter + 70
47 com.apple.AppKit 0x00007fff22f70b32 _DPSNextEvent + 864
48 com.apple.AppKit 0x00007fff22f6f305 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1364
49 com.apple.AppKit 0x00007fff22f61679 -[NSApplication run] + 586
50 libqcocoa.dylib 0x00000001133ae5d3 QCocoaEventDispatcher::processEvents(QFlagsQEventLoop::ProcessEventsFlag) + 2579
51 QtCore 0x000000010cf7aa7f QEventLoop::exec(QFlagsQEventLoop::ProcessEventsFlag) + 431
52 QtCore 0x000000010cf7f002 QCoreApplication::exec() + 130
53 QtWidgets.abi3.so 0x0000000110094032 meth_QApplication_exec(_object*, _object*) + 82
54 Python 0x000000010ad3d5c2 cfunction_call_varargs + 290
55 Python 0x000000010ad3cf85 _PyObject_MakeTpCall + 373
56 Python 0x000000010ae0b945 call_function + 533
57 Python 0x000000010ae0874e _PyEval_EvalFrameDefault + 25678
58 Python 0x000000010ad3d8d0 function_code_fastcall + 128
59 Python 0x000000010ae0b8ec call_function + 444
60 Python 0x000000010ae087e5 _PyEval_EvalFrameDefault + 25829
61 Python 0x000000010ad3d8d0 function_code_fastcall + 128
62 Python 0x000000010ae0b8ec call_function + 444
63 Python 0x000000010ae0874e _PyEval_EvalFrameDefault + 25678
64 Python 0x000000010ae0c734 _PyEval_EvalCodeWithName + 2804
65 Python 0x000000010ae02224 PyEval_EvalCode + 100
66 net.ankiweb.dtop 0x000000010a89f01b 0x10a89d000 + 8219
67 net.ankiweb.dtop 0x000000010a89f41c 0x10a89d000 + 9244
68 net.ankiweb.dtop 0x000000010a89dbf4 0x10a89d000 + 3060
My guess was that this is caused by an add-on -_-
since it’s not, you’ll probably have to wait for @dae to see what’s the cause of this
It appears to be a bug somewhere in the toolkit, your video driver, and/or macOS. I’m afraid the only solution if the ‘software’ video driver in the preferences screen does not help is to try 2.1.35-alternate after downgrading.
Neither one of those solutions worked @dae
Mac’s new update to 11.3.1 seems to have fixed the problem