Hi. Before vet school I made over 1000 Anki cards in preparation for anatomy. I opened Anki today after a few months and all of the card images are not appearing. When i go to “check media” every file is “missing”, and when i go to “view files” there is nothing there. I really need help. I spent a lot of time making these decks someone please help me
It sound like you are missing the collection.media folder for your collection. Let’s start with – how did your collection get to this device? Is this the device where it always was, or did you copy it from another device, or did you use sync with AnkiWeb to bring it to this device?
Hi! I made the anki cards on this current device!
- When was the last time you saw the images? What has happened between then and now?
- Are you sure you’re looking at the same Profile?
Last time i opened anki was around april this year.
I have not changed laptops. I am looking at the same profile
You can go look at your Anki2 data folder [Managing Files - Anki Manual] and see if it sheds any light on this. You should see folders there for each of your Profiles – each contains its own collection.media folder.
Another option is that if you’ve synced your collection to any other devices, you can retrieve your images from there.
Hi Danika, I have looked in every folder and i cannot find ANY images i used for Anki. I also only had Anki on this macbook pro. Is there anything else that can be done?
Your collection.media folder didn’t just vanish, so it must be somewhere.
In your profile folder, is there a media.trash folder? Anything in that?
Does MacOS (or another app you have) do “helpful” things like offload not-used-recently-enough files to cloud storage?
Have you run a search for any of the filenames that you see on your cards (click < > above the field to see the underlying HTML)? If you weren’t using the default file location, your collection could be elsewhere on your computer.
But real talk – if you’ve never synced your data to AnkiWeb or another device, and never made backup copies, and the files are missing from your computer, there might not be a way to recover them.
by any chance is there an Anki cloud to save me? I cant find the images ANYWHERE. I have searched every filename possible. My collection media folder is empty. There is nothing related to anki in my trash folder either
That would only be a possibility if you set up syncing with AnkiWeb. So, did you? I’ve mentioned that 3 times, and you’ve never responded.
Please see Sound/image media files have gone missing! - Anki FAQs. No files have been deleted from AnkiWeb, so these files appear to have always been missing, or never uploaded to AnkiWeb.
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