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Whenever I open Anki a box opens with an error

anki problem
I have uninstalled and installed Anki multiple times. Although I restart my laptop and end task using task manager the problem arises every time.

might have to do with an add-on preventing anki to open (had this problem with pomo add-on) in this case follow the 2. Check Add-ons in When problems occur - Frequently Asked Questions

this problem happens to me when i open anki after starting windows (due to startup process from the system, anki and others apps are slow to open in the beginning )

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