I accidentally deleted my deck and synchronized. I have lost all local backups. Is it possible to restore my collection to a snapshot from 11 June 2026 ?
I have my AnkiWeb account email ready, please let me know how I can provide it to you securely (e.g., via private message).
Thanks you !
I can see the email address you used to post here. If your AnkiWeb account is associated with a different address, please add it here (to your account in the Forum) as an alternate/secondary address.
Your local automatic backups are hard to lose – Restoring an Automatic Backup (Recovering from Data Loss) - Anki FAQs . Have you checked there?
The next place to check would be your Deletion Log – Backups - Anki Manual .
I have added my AnkiWeb email to my forum account preferences.
Regarding your suggestions: I have double-checked the backups folder and the deletion log, but unfortunately, they are empty/do not contain the data from before the deletion. I am still unable to find any local files.
Since I have synchronized the deletion, my AnkiWeb account is currently empty…
Is there any possibility to restore my collection from a server-side snapshot ?
Thanks you !
I still see just the primary address that I saw initially – an icloud.com email address. Is that the one? The AnkiWeb account for that address isn’t empty.
It’s not possible to delete those from inside the app by deleting a deck. So either you’re not looking in the right place, or you deleted something some other way.
Thank you for your patience. I apologize for the confusion regarding my email addresses. My AnkiWeb sync email is the same as the one I am using for this forum account.
I admit that I accidentally deleted the local files/deck and then synchronized, which caused the deletion to sync to AnkiWeb as well. I have confirmed that my other decks are still present, but my ‘Kanji’ « 漢字 » deck is missing.
I am sorry for the trouble, and I am currently keeping my device offline to avoid any further accidental syncs.