Hello, I’ve been having trouble importing shared decks. Anki has notified me that I have the older version; however, I have deleted the older version via the control panel, restarted my computer and downloaded the new q6 version for windows multiple times. I don’t know why after downloading the new…

Two possible solutions – [image] Can't Import Deck that was exported by 2.1.65 Help I exported a deck to a .apkg file using Anki 2.1.65, and I didn’t check the box to make it compatible with older versions of Anki. To my surprise, when I tried to reimport it with the same …

I saw this post, too! I uninstalled the app, and made sure to delete any add-ons, not sure about special fields. However, I encountered the same issue as it won’t let me upgrade to the newer version.

[image] azalea1: it won’t let me upgrade to the newer version. Who/what won’t let you upgrade? What version of Anki are you using now (get that from Help > About > Copy debug info)? What do you have set for legacy import/export handling – Tools > Preferences > Editing?

I’m using Windows, and I don’t know if that is why I’m having upgrade issues. I feel as though the app won’t let me download the newest version. Anki 24.06.2 (33a92379) (ao) Python 3.9.18 Qt 6.6.2 PyQt 6.6.1 Platform: Windows-10-10.0.22621 ===Add-ons (active)=== (add-on provided name [Add-on f…

[image] azalea1: I feel as though the app won’t let me download the newest version. I still don’t understand what you mean by that. [image] azalea1: There’s a checkmark next to legacy import/export handling. That was one of the solutions in the thread I linked you to. Uncheck that.

I’m unsure if the app version was relevant to the problem I’m having. Thank you for helping me fix this issue! Once I unchecked and restarted the app, I could download decks I couldn’t previously. Thank you!

Trouble downloading v24

Anki Help

Danika_Dakika June 11, 2024, 3:44am 2

Two possible solutions –

Topic		Replies	Views
Installing new deck that requires updated version not opening Help	9	1058	December 17, 2024
Trouble importing an anki deck Help	5	207	November 2, 2025
Unable to use special fields to add new deck due to version error Help	12	819	July 18, 2024
Error message: Importing an Anki Deck Help	14	351	March 19, 2026
MacOS Intel 24.06.2 - Blank Import Window Help	13	457	July 4, 2024

Trouble downloading v24

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