Problem:After installing Anki with the new installer, the gear icon on the interface cannot be displayed properly. Details are shown in the figure below.
Could be a Qt issue, but at the very least, try the things on the Troubleshooting Checklist – Troubleshooting - Anki Manual – even the things you think aren’t related, so we ca rule them out.
Thank you for your reply . I tried each item on the Troubleshooting Checklist one by one, especially the Video Driver option, but the problem still persists. So I reinstalled version 24.11 (anki-24.11-windows-qt6.exe), which didn’t have this issue before, but now the problem has occurred. I also performed a clean installation of Anki, but the problem still persists.
Yes, the problem also occurs in 25.07.5. My username does not contain any other letters. I have tried deleting the add-ons and performing a fresh installation on my computer, but the problem still persists.Is it because of my other Python environments? Does Anki have login logs? I couldn’t find them.
I noticed that when using the "Custom Background Image and Gear Icon” plugin to replace the gear, selecting an image in SVG format also results in a display error. Could this be an issue with my driver?
Thank you for your reply🙏. When I launched it using the “anki-console.exe”, I found that there was some output.
conf key heatmap should be fetched with col.get_config(), and saved with col.set_config()conf key heatmap should be fetched with col.get_config(), and saved with col.set_config()conf key heatmap should be fetched with col.get_config(), and saved with col.set_config()Qt warning: QPainter::begin: Paint device returned engine == 0, type: 3Qt warning: QPainter::setCompositionMode: Painter not activeQt warning: QPainter::fillRect: Painter not activeQt warning: QPainter::setCompositionMode: Painter not activeQt warning: QPainter::setBrush: Painter not activeQt warning: QPainter::setPen: Painter not activeQt warning: QPainter::drawPath: Painter not activeQt warning: QPainter::setPen: Painter not activeQt warning: QPainter::setFont: Painter not activeQt warning: QPainter::setFont: Painter not activeQt warning: QPainter::setBrush: Painter not activeQt warning: QPainter::setPen: Painter not activeQt warning: QPainter::setPen: Painter not activeQt warning: QPainter::setBrush: Painter not activeQt warning: QPainter::setPen: Painter not activeQt warning: QPainter::setPen: Painter not activeQt warning: QPainter::setBrush: Painter not activeQt warning: QPainter::setPen: Painter not activeQt warning: QPainter::setPen: Painter not activeQt warning: QPainter: Painter not active, abortedNot found: 1210908941\web\css\55\webview.cssNot found: 1210908941\user_files\css\custom_webview.cssNot found: 1210908941\web\css\55\toolbar.cssNot found: 1210908941\web\css\55\toolbar-bottom.cssNot found: 1210908941\web\css\55\webview.cssNot found: 1210908941\web\css\55\toolbar.css