Every time I try to sync, I get this message: ‘Please use the Check Database function, then sync again. If problems persist, please force a full sync in the preferences screen.’ I have tried checking the database, which does not resolve the issue, but I do not know how to force a full sync in the …

what happens when you use Ctrl + P? In any case, you can force a full-sync (I’m assuming this is a “one-way sync”) without opening that screen. Just add a new note type and delete it. Or create a new note, then change it’s note type. Either of these should do the trick. Make sure you’ll be able to…

If you are on Desktop, then you can use Ctrl + ,, go to Syncing and then check the box which says “On next sync, force changes in one direction”. I’d recommend you create a backup first to ensure that you won’t lose any data accidentally (if you have unsynced changes on a different device or if you …

[image] ChristiaNW: (when I go to preferences, it takes me to the Leaderboard Config for some reason) Like others, I have questions about how you’re accessing preferences. If you open the Tools/Anki menu, there should be an option for Preferences. Ctrl P or Cmd P is the default shortcut for i…

Perhaps its platform dependent? I do not recall ever changing to Cmd + , and on most other applications also it is Cmd + , as the shortcut for Preferences [image] Danika_Dakika: Ctrl P or Cmd P is the default shortcut for it (not Ctrl ,)

Thank you for the help, I think I was accessing preferences incorrectly, using Ctrl P worked and I have managed to force a sync, all working now. Thanks! :slight_smile:

Syncing error anki

Anki Syncing & AnkiWeb

Danika_Dakika April 7, 2025, 7:29am 6

See this thread for advice: Unordered list Shortcut not working .

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Syncing error anki

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