Spotify audio muffled when Anki is open

AnkiMobile (iPhone/iPad) Help
1

My Spotify audio is muffled when I try to review Anki using my phone using headphones. I have the latest versions of both AnkiMobile and Spotify.

The volume of my music on my phone doesn’t show a change, but the sound is audibly quieter with Anki. I have turned off all audio settings within Anki (audio buttons, interrupt current audio, autoplay in silent mode, always duck background) as none of my cards have audio. I also checked that Spotify audio settings are not affecting this.

A search in some online Spotify forums mentioned that the Anki app itself may be suppressing audio. Any suggestions or tips would be appreciated. Thank you.

2
  • Does this issue occur with other music-streaming or radio apps? For example, the Apple Music app or Pandora?
  • Does this issue occur when you listen to Spotify on your iPhone’s speakers, not using headphones?
  • What type of headphones are you using? Wired? AirPods? Bluetooth headphones of some other sort?

Could you also please provide some background information?

  • What version of iOS are you using?

(I performed a brief test and was not able to reproduce this behavior on my iPhone on iOS 27.0.1 and with the Apple Music, iHeart, and Zeno Radio apps. However, I was using my iPhone’s speakers, not headphones.)

3

Hi, just tested it again and issue seems to have resolved itself? Very strange! Hopefully this doesn’t happen again. Maybe it has something to do with where I was earlier? Or maybe I had to fully quit and restart Anki for the settings to change?

  • I don’t have either app.
  • No, but the issue as a whole seems to have resolved.
  • I use Bluetooth Bose QC SE headphones.
  • I’m on iOS 26.5.2.

Thanks, and feel free to delete this post since it seems to have been a fluke incident.