Anki Forums

Review Heatmap [Official Support Thread]

This is the new official support thread for Review Heatmap. The previous thread may be found here. From now on please direct all of your general support questions about the add-on here.

Note: If you’ve run into a bug, please consider filing a bug report instead. The issue tracker takes care of a lot of the troubleshooting groundwork, so it really makes it a lot easier for me to fix your issue. Should you be unfamiliar with how to file a bug report, then please check out my quick tutorial here.

If you are unable to file a bug report through the issue tracker, then please make sure to copy the bug report template below, paste it into your reply, and fill it out. This will go a long way towards me and other users being able to understand what’s wrong and help you.

In important cases you can also reach out to me directly via an email to :email: ankiglutanimate@gmail.com


Thank you!

In cases where you can’t use the official issue tracker, please copy the bug report template below into your reply and fill it out. This will go a long way towards me and other users being able to understand what’s wrong and help you. Thank you!

Problem description

Please describe the issue concisely in here. In case of an error: Walk us through the steps you took to get there. What happened? What did you expect to happen?

Checklist

Please replace the space inside the brackets with an x if the following items apply:

  • [ ] I’ve restarted Anki to see if it helps
  • [ ] I’ve verified that I use the latest version of the add-on by redownloading it from AnkiWeb
  • [ ] I’ve verified that I use the latest version of Anki by checking at https://apps.ankiweb.net#download
  • [ ] I’ve tried to disable other add-ons to see if there are any interactions present
  • [ ] My issue disappears when I hold shift while starting Anki.
  • [ ] I’ve checked if anyone else reported this problem before by looking through the issue reports. I also checked to see if there is a section about known issues in the add-on description, documentation, or README.

Information about your Anki set-up

Please open Anki, go to Help → About, click on “Copy Debug Info”, and paste the result between the backticks below (if the button does not appear you are using an older version of Anki 2.1 and will need to update first):


Error message (if any)

If you’ve received an error message, please copy and paste it between the backticks below:


Hello, the date on the heatmap is wrong all of a sudden. It is stuck on yesterdays date and says that I have no reviews for the actual day “today” even though anki recognises that I have over 100 cards to be reviewed today. Even if I get a card to be reviewed for tomorrow it still says 0 reviews and is stuck. Here is a screen shot.

I have the same issue as andydunn7, and another guy on Reddit does too. The both of us had DST start this morning, which might be causing the issue. I’ve included the links below.

Review Heatmap showing today’s cards as part of yesterday : Anki (reddit.com)
Have a problem with reviews; more info in the comments! : Anki (reddit.com)