Anki once has informed me to activate the account otherwise it will be deactivated. I have activated it before the deadline but I found that all the words I’ve created in the deck have disappeared. May I ask how can I retrieve all the words I’ve created in Anki Deck before? Thanks a lot.
Sorry, once your account expires, data can only be recovered if you have it stored on one of your local devices. You appear to have let your account lapse last year and then visited AnkiWeb afterwards, which triggered another warning 5 months later.
Hi, I checked and found that I have stored the data in my device, but after I turned on the Anki, it keeps syncing for more than 1.5hrs. Please see the attached photo. How can I import the data from the device to Ankiweb then ?