Anki once has informed me to activate the account otherwise it will be deactivated. I have activated it before the deadline but I found that all the words I’ve created in the deck have disappeared. May I ask how can I retrieve all the words I’ve created in Anki Deck before? Thanks a lot.
Sorry, once your account expires, data can only be recovered if you have it stored on one of your local devices. You appear to have let your account lapse last year and then visited AnkiWeb afterwards, which triggered another warning 5 months later.
Any access to your account after it expired will mark it active again, and if then left alone it will eventually expire once more, even if you never put any data back in it.
When you use Anki for desktop, it takes care of managing your database and creates local backups as well. You can also export your data from the desktop version.
Hi, I checked and found that I have stored the data in my device, but after I turned on the Anki, it keeps syncing for more than 1.5hrs. Please see the attached photo. How can I import the data from the device to Ankiweb then ?