Restarting Anki for add-on's isn't working

It’s my first time using Anki and I wanted to download some add-ons to improve my flashcards. But when I downloaded them, it asks me to restart. So, I first tried by force quitting (that didn’t work), then just opening and closing the app (that also didn’t work), so then I tried to shut down my mac and starting it again (that didn’t work either).

So, I tried searching up tutorials to see what I was doing wrong but none of them helped so far like I tried to see if they needed an update but, they didn’t.

I really don’t know what else I can do to restart Anki, please helppppp

1 Like

Did you try the steps here, Troubleshooting - Anki Manual?

2 Likes

I looked at it and followed the instructions like just simply closing and opening anki again by clicking the red x but that still didn’t work, even the holding shift down but that still didn’t work either. The add-ons I want to use are review heatmap and image occlusion and they just aren’t appearing :frowning:

Did you try all the steps? I think it’s the add-on causing an issue but you’ll have to figure out which one if I’m correct, and then your best bet would be reporting to the developer. But you should try all the steps first.

1 Like

Never mind, it worked! tysm for the help :))))

2 Likes