This is the error message:
An error occurred. Please start Anki while holding down the shift key, which will temporarily disable the add-ons you have installed.
If the issue only occurs when add-ons are enabled, please use the Tools > Add-ons menu item to disable some add-ons and restart Anki, repeating until you discover the add-on that is causing the problem.
When you’ve discovered the add-on that is causing the problem, please report the issue on the add-on support site.
Anki 2.1.33 (3f403040) Python 3.8.0 Qt 5.14.1 PyQt 5.14.1
Platform: Windows 10
Flags: frz=True ao=True sv=1
Add-ons, last update check: 2020-09-06 16:35:38
Traceback (most recent call last):
File “C:\Users\there\AppData\Roaming\Anki2\addons21\538351043_init_.py”, line 291, in onCode
File “C:\Users\there\AppData\Roaming\Anki2\addons21\538351043_init_.py”, line 320, in createDeck
terms = result[‘terms’]
I also tried to update to the latest version of Anki but that didn’t work to solve the problem either.