Problem syncing stats

Hi my anki app on my phone isn’t syncing w/ my stats on my pc and vice versa, when I’m studying on my phone it doesn’t show on my pc. I keep syncing but nothing has worked.

Is it only the Stats that aren’t updating, or also the edits, study sessions, etc?
Have you double-checked that you are syncing both devices with the same AnkiWeb account?

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Edits aren’t syncing either but only when i make them on my phone, I recently purchased the app version and when I logged into my web account it has different user names for my main deck.

Are you sure you bought AnkiMobile (find the best link at and not one of the knock-offs AnkiApp is not part of the Anki ecosystem - Frequently Asked Questions?

If your AnkiWeb account has different anything than your device – make sure all of these match:

And then make sure you’ve allowed enough time for your full profile to sync. Media files may take time to sync - Frequently Asked Questions


Yeah it’s the anki mobile.

Thank you so much I’m gonna try it.

You appear to have synced AnkiMobile today but your computer yesterday. Please make sure to sync at the start and end of each session:

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