Not all information is displayed on the screen

When installing the latest version of Anki on the PC, the program would not start, although it was running in the background. After trying a lot of things and reading the forum help, I have installed an old version that does run Anki.
However, there are many options that it does not show on the screen, such as the card information when you click on the preview or the fields to create a new card.
This is an example:

I have updated the graphics card drivers, but there is no improvement.

I have Windows 10, with 64bits.
This is the information that appears in “about”. By the way, it doesn’t show up on screen, but it does let me copy the debug information and paste it into txt:

Anki 2.1.15 (442df9d6) Python 3.6.7 Qt 5.12.1 PyQt 5.11.3
Platform: Windows 10
Flags: frz=True ao=False sv=2

Can you think of what I can do? Thank you very much in advance!

This might be related: Anki must be able to connect to a local port - Frequently Asked Questions

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