No images visible in the Windows Version

Since a few weeks I’ve had some strange problems with the Windows Version of Anki. I’m using Anki both on my mobile phone and on my computer and it has been working out pretty well for some time but now it is not possible anymore to see already inserted pictures in the Windows App. I’ve already tried to deinstall and reinstall the app, to delete and reimport the files or just to synchronize but all of this did not work so far.
I do not have the same problem on my phone. Anki works perfectly fine on my phone and shows all images as they should be. I’m desparately looking for answers as it is quite annoying and i’m at my wits end…

Please ensure ‘media sync complete’ is shown. Media files may take time to sync - Frequently Asked Questions

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