New cards still showing after synch?

Hi! In the last few weeks, it has happened frequently that when I synch my Anki app between my mobile and computer versions, it will show that I have a full number of new cards to do even after I have already done then. Luckily, it seems to save the cards I have done. I have tried searching help forums and the help site and haven’t found anything about this. Does anyone know a way to fix this? Any help would be much appreciated!!

Thank you for your response, I had tried looking there but couldn’t find anything addressing this situation. If you know somewhere where this is covered, that would be helpful!

To start with, read the gettting-help about writing about your environment, version of Anki, OS version, platform, anything that will make this question something that is possible to resolve, thx.

Please try updating to Anki 2.1.40 or later, and see if problems persist.