I don’t know what happens. I also tried to disable all add-ons and delete all files to install “fresh” Anki but none of it works 
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Have you tried to change de video driver?
6. Change the Video Driver
On Windows and Linux, crashes and display issues can be caused by the video driver. Changing to a different video driver in the preferences screen or via the gldriver file may help. On Windows, make sure you try all three options.
When problems occur - Frequently Asked Questions
Hi, I have tried but it didn’t work. I remember yesterday I deleted some applications but I dont remember what it is I am dowloading the macos installer, hope it can fix
The broken image icon is usually antivirus/firewall/proxy or VPN software.
Hi, sorry for the late reply. Turn out the problem is the VPN software, I uninstalled VPN software (1.1.1.1) and restart the computer. And it works!!!
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