Media Problems with AnkiDesktop

Hello, everyone :slight_smile:
I’ve got some problems with media files [.jpge and .png] that disappear of the card. I’ve already tried check the database, check the media files and the add-on Localize Media. But, nothing has worked.

Any thoughts about?

Thank you very much!

Please see https://faqs.ankiweb.net/sounds-or-images-have-gone-missing.html