(Mac) Issue with accessing Tool > Add-ons w/ Anki 25.09

Anki Add-ons
1

Hi, I’ve just re-downloaded the latest version of Anki 25.09 on my Mac and immediately upon starting it the below error came up. I re-opened Anki in safe mode and navigated to Tools > Add-Ons however was met with an error stating that “Anki encountered a problem. Please follow the troubleshooting steps”. I copied the debug info below. I’m not the most savvy at this and was hoping someone might help me figure out what’s going on and how to resolve this? I’ve tried deleting the Anki application and re-downloading but still getting the same error. Thanks in advance y’all!

File UsershomeLibrary Application Support)
File UsershomeLibrary Application Support)1020×1090 106 KB

Anki 25.09 (539054c3)
Python 3.13.5 Qt 6.9.1 PyQt 6.9.1
Platform: macOS-14.7.8-arm64-arm-64bit-Mach-O

Traceback (most recent call last):
File “/Users/home/Library/Application Support/AnkiProgramFiles/.venv/lib/python3.13/site-packages/aqt/addons.py”, line 306, in onAddonsDialog
aqt.dialogs.open(“AddonsDialog”, self)
~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^
File “/Users/home/Library/Application Support/AnkiProgramFiles/.venv/lib/python3.13/site-packages/aqt/init.py”, line 151, in open
instance = creator(*args, **kwargs)
File “/Users/home/Library/Application Support/AnkiProgramFiles/.venv/lib/python3.13/site-packages/aqt/addons.py”, line 830, in init
self.redrawAddons()
~~~~~~~~~~~~~~~~~^^
File “/Users/home/Library/Application Support/AnkiProgramFiles/.venv/lib/python3.13/site-packages/aqt/addons.py”, line 894, in redrawAddons
self.addons = list(mgr.all_addon_meta())
~~~~~~~~~~~~~~~~~~^^
File “/Users/home/Library/Application Support/AnkiProgramFiles/.venv/lib/python3.13/site-packages/aqt/addons.py”, line 230, in all_addon_meta
return map(self.addon_meta, self.allAddons())
~~~~~~~~~~~~~~^^
File “/Users/home/Library/Application Support/AnkiProgramFiles/.venv/lib/python3.13/site-packages/aqt/addons.py”, line 219, in allAddons
for d in os.listdir(self.addonsFolder()):
~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^
NotADirectoryError: [Errno 20] Not a directory: ‘/Users/home/Library/Application Support/Anki2/addons21’

2

Anki tried but failed to read the /Users/home/Library/Application Support/Anki2/addons21 directory path. Perhaps check, does that path exists? And, is it an actual directory?

The message suggests that the username you use on your Mac is “home”. Is that correct?

(I was not able to reproduce the issue on my Mac, with Anki 25.09.2. Navigating to Tools → Add-ons successfully opened up the Add-ons window, as expected.)

3

Thank you so much for the response! I checked and it looks like this path actually doesn’t exist - there’s no Library after home but the Library file does have an Application Support folder that does not contain an Anki2 folder. How can I fix this broken path?

Also I don’t think my username for my Mac is “home” but looks like under the user folder that’s the one that comes up.

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4

In Finder, the Library directory in /Users/home is hidden by default. If you press Command+Shift+(period key), you can expose the hidden files and then navigate into the Library directory.

(That top-level /Library directory that you saw is different than the one we are looking for.)