Lost media after sync: Cards contain remote Firebase URLs that are no longer rendering

Hi everyone,

I’ve encountered a severe issue with my media files (MORE THAN 8000) after a sync

After a sync, all my media (images) stopped appearing in my cards. I initially thought they were local files that failed to sync, but after checking my collection.media folder, I realized the files are there.

Upon inspecting the card HTML, I found that the images are not pointing to local filenames, but to remote Firebase Storage URLs.

What I have tried:

  1. Checked collection.media folder: The files ARE present locally.

  2. Verified Database: No errors found.

  3. Tried restoring backups: The backups also seem to contain these remote URLs rather than the actual media files.

  4. “Check Media”: Lists the images as missing/not used

Is there any way to force Anki to re-fetch these remote assets?

i was stupid enouth that my mobille device also sync and lost the medias

(sorry for my english, i am from brasil)

@Danika_Dakika

A post was merged into an existing topic: Missing Images from Shared Deck