Issues with Image Occlusion on Anki Mobile

[azgal]

Hi everyone! I just recently started using Anki, and I made a bunch of cards today using the Image Occlusion Add-on on my Mac. I synced the deck to my iPhone and iPad, and it shows that the sync was successful and that I have all of the same cards on all of my devices. However, on my iPhone and iPad, the images do not show up. All that I see on the card is a small grey box. Is there a way to fix this so that I can see the images on my iPhone and iPad?

Thanks!

[guillempalausalva]

The App on my phone doesn‘t show pictures

Background syncing was added recently, and it seems to have introduced some confusion, so I will be making some tweaks in the next update. In the mean time I’ve updated the above link to add the following: If you have a lot of media, the initial sync may take quite a while, and if you leave your device unattented, the screen may turn off, interrupting the sync. To prevent this from happening, you can go into iOS’s settings screen, and temporarily turn off auto lock in the display preferences. …

[dae]

For more info, please see https://faqs.ankiweb.net/media-files-may-take-time-to-sync.html