iOS mobile app not syncing

I’m getting the following error when attempting to sync Anki on my iphone ios. I’ve deleted and re-installed the app but still get this message:

Weird, does it also happen when you use WIFI?

Hi Alexander,

Just tested and works on WiFi. But not on cellular model which is otherwise fine on data. All other apps working.

Hei Imran,

without being certain, I suspect there is probably a DNS caching issue going on for you device using cellular data.
Maybe it will work if you reset the network settings / flush the DNS cache. Here is guide you can take a look at, I
hope this helps

Happy learning.

1 Like

Tried both options in the post but no joy. The same error persists when sync’ing through mobile data… Anything else we can try?