Anki Forums

In Anki Mac, the Preferances pane and the applications top bar show different email addresses

My Anki Mac shows one address on the top bar of the application window. However, in the Preferences pane, another address appears.

It is actually logged in under the second address.

This bug caused great confusion as I could not figure out why my decks weren’t synching to the Anki Web account with that email address.

These two images show two different addresses (redacted here).

Mac

The email address at the top bar is actually the profile name. The profile name doesn’t affect syncing; it’s merely a name just like a local username. I suggest renaming it to your name or something else to prevent confusion. Please see Anki Manual for more details.

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