Importing problem

My friend shared a deck that I’m trying to import but it keeps saying “0 notes in this file”

please help

Hi, are you trying to import an apkg file? Please check this section of the Anki Manual

Thank you for your response.Yes I am. I looked into the that section but still didn’t find a solution

Maybe the file really is empty? Please ask your friend to use File>Switch Profile to create an empty profile, and then they can try importing it themselves.