Importing problem

[R.Alharbi]

My friend shared a deck that I’m trying to import but it keeps saying “0 notes in this file”

please help

[ankipalace]

Hi, are you trying to import an apkg file? Please check this section of the Anki Manual

[R.Alharbi]

Thank you for your response.Yes I am. I looked into the that section but still didn’t find a solution

[dae]

Maybe the file really is empty? Please ask your friend to use File>Switch Profile to create an empty profile, and then they can try importing it themselves.