Image occlusion issues in AnkiDroid

The image loads but the oclussion doesn’t and appears like this:

I’ve sync multiple times, used different tablets/phones but it only works in my computer.
How can I solve this issue?

I assume you mean AnkiDroid and not Ankiapp? Otherwise the knock-off apps have gotten more sophisticated at duplicating the Anki interface. :sweat_smile:

Looking at the error, I would wonder – what version of AnkiDroid are you using? And did you make this with AnkiDesktop built-in IO or the IO Enhanced add-on?

Image Occlusion (Native) only works on Beta currently, a stable version should be released soon, but you can apply for the Beta program to fix this issue

That fixed it. Thank you for your response.