I can't see the images on my anki cards

[isabellayoussef]

when I checked media this is what came up

[Danika_Dakika]

Now we know that Anki doesn’t consider the file to be missing. We still need to know what’s going on with that file. What does it look like when you find it and open it in another app?

@Danika_Dakika

Now go to your collection.media folder in your profile folder (Managing Files - Anki Manual ) and look for a file with that name.

[dae]

@isabellayoussef, you seem to have missed my question above:

@dae

What happens if you use File>Switch Profile to create an empty profile, and then import the .apkg into that? Do the images appear there?