I am unable to import shared decks

[IsabelleTheo]

Every time i try to upload a shared deck, I am unable to. The “import” page is just blank and never loads. I addeded a screenshot below of what it looks like.
Thanks.

[Keks]

Troubleshooting

[Danika_Dakika]

This is a known issue in 24.06 –

MacOS Intel 24.06.2 - Blank Import Window

A fix for this is likely on the way, but since it is a newly introduced/reported issue, you might get working faster by rolling back to 24.04.x or 23.12.x. [Make sure you – File > Switch Profiles > Downgrade & Quit .] See also – The other time this has come up, it’s been an issue with special characters in the filename/path-name. This is many versions old now, and it looks like it was fixed back then, but if you’ve got special characters in your path, you might try fixing that.

If you can help the developers track this down, please click through to GitHub and follow the instructions there.

Importing file does not work

Thank you for triaging this @Danika_Dakika. I’ve seen a few similar private reports as well, and have logged this on Blank window when attempting to import deck · Issue #3274 · ankitects/anki · GitHub. Users who are impacted by this and are comfortable with computers, please consider checking the inspector console and posting back there.