I am using anki to learn french on my iphone.
Each device has access to different TTS services/voices. You can use the tts-voices command in your card template to see what voices are available on that device, and then edit your list of voices. See: Field Replacements - Anki Manual
tts-voices
For iOS specifically, make sure you have the voices enabled in the right way. Text to Speech - AnkiMobile Manual
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