I have tried the following (see below) but still getting this error. Anything else I can try?
-Tried using with and without VPN
-Updated my Mac Os
-Changed network timeout to 120 seconds
-Updated to latest version of Anki; also uninstalled anki and reinstalled
-Double checked, and I have no firewalls
-Attempted on multiple wifi networks
If it’s not working on multiple networks, that suggests it’s something on the device that’s causing the issue. You’re definitely on the right track with the things you’re trying – Error establishing a secure connection when syncing - Anki FAQs . Also check your antivirus settings, and iCloud private relay (which is a VPN too).
Thank you for the help @Danika_Dakika. I tried and web access works on both chrome and safari.
If ever the firewall was an issue, could you alter the error message to display the URL? At the moment, I can’t know which URL is trying to be reached. If one knew the target URL, one could browse the same URL in the browser and see if firewall was really the issue. The current error message is quite uninformative
Thanks @Anon_0000 . There is no firewall on the iPhone at all. So, now I know that *.ankiweb.net is the target URL, I wouldn’t know which firewall or the like I should test for. Is there any way to get more details from the error message?
Have you tried both connecting via cell data (with wifi off) and connecting via wifi (with cell data off)?
Have you check iCloud Private Relay? It was mentioned in the other posts, and it’s really a VPN.
Just to clarify – at that point, it seemed like you didn’t know what url to try. Did you check web access in general or did you specifically check https://ankiweb.net in both browsers?