Email verification fails

Anki Syncing & AnkiWeb
1

I was triying for a lot of days to recovery my account, but the email of verification email never arrive to inbox, any idea?

thanks

2

Did you check the spam folder?

1 Like
3

Please see Emails not being received - Frequently Asked Questions

4

my email provider doesn’t have spam folder or spam control, anyway I will chat will them thanks, anyway can you validate my email in order to avoid to change, because I tried to change to a gmail account but doesn’t work too.

Thanks.

5

and what is the sender email?

6

They come from noreply@ankiweb.net

Just to clarify, you tried to reset your password, but the email never arrived, so you tried to sign up for a new account with a gmail address, but you never got the verification email? Or was there a different issue with the gmail account?

7

Hi, was the same issue the email never was sending to gmail too.

8

In my experience delivery to gmail is reliable. Please double-check you entered the address correctly, and if problems persist, please post your email on anki.tenderapp.com so I can look it up.